Top quality glass Tea maker
• 100% brand new and high quality with competitive price.
• Purely manual blow-molded heat resistant tea pot.
• The instant bearing of temperature range: -30~150
• The teapot is light weight but durable.
• The bamboo base should avoid the water at the first time and place after drying everytime.
• The bamoboo base need vegetable oil daub on a regular basis to avoid deformation and cracking.
• Suggest to clean the teapot with neutrality detergent when used at the first time. Specifications:
• Type: Teapot
• Material: Borosilicate heat resistant glass
• Color: Clear
• Size: Top diameter:79mm Bottom diameter:101mm Height: 126mm Capacity: 750ml
Packing Details: • 1 × Teapot • 1 × Bamboo Lid • N.W.: 480g • G.W.: 550g Terms of Sale * We are keeping our customers satisfied. Sometimes things do go wrong.If in the rare occasion you encounter any problem, please contact us right away and give us the opportunity to make it right! * Please note, some things are out of our control,like the the postal worker leaving your package out in the rain. * Returns are accepted within 30 days of the order date. Delivery Details * We will arrange the shipment within 1-2 days after received the payment * We send by China Post Registered Airmail ( free tracking fee )and epacked . * Item located in China. International shipping time is different according different countries. about 4-15 working days arrive USA (ePacket),15-35 days arrive other countries. sometimes take longer in some remote country. * If you do not receive your item in time, please contact us immediately for further assistance. Glad to help. Why Us * We have years experiences to provide online shop service. * We shot all pictures by ourselves. * Always Open for you * All listings in our store are available. We have a lot in store, you can feel free to place the orders. Feedback
* If you are satisfied with our products, hope you can give us a 5 star high praise
* Please email us before leaving any negative feedback or opening any dispute on AliExpress
at the same time We can understand the unhappiness you might have when the orders go wrong,but we will try our best to give
you satisfying results.
* We care about our regular customers so much,and Hope to establish long business with you
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shop Coffee and Tea (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shopcoffeeandtea.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.